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The Hexagon

Job Vacancies at Reading Arts & Venues

Directorate of Environment and Neighbourhood Services
The Hexagon, Reading

CASUAL HOUSE ATTENDANT

RG2 (SCP 11) £7.88 per hour (Successful candidates will normally start at the first point of the grade to which they are appointed)
Casual work including weekends and evenings
Ref: CUL0052

As part of Reading Arts and Venues, The Hexagon Theatre is looking to recruit new members of casual staff in preparation for its busy season of events starting in September. The search is on for Casual House Attendants to compliment the current Front of House team that takes pride in looking after the safety and enjoyment of the thousands of theatre patrons who visit each year as well as the theatre itself.

Hours:
 Shifts can be on any day of the week, to include weekends and bank holidays.
Stage Door: usually from 8am until 4pm, or 4pm until midnight
Events: mainly evenings (usually from 4pm or 6pm onwards) and weekends, with occasional day shifts for matinees.

Rotas are prepared 4 weeks in advance around the requirements of theatre events and the availability of casual employees.

Role: The House Attendant’s role has 2 functions:

Stage Door: Granting access to the building and providing assistance to visiting theatre companies and staff, maintaining theatre facilities and carrying out routine maintenance to theatre seating and Front of House equipment.

Events: Acting as the first point of contact for customers on arrival at the theatre, maintaining a low key security presence, providing a source of information regarding performances and facilities, selling programmes and merchandise, managing queues for artist signings, assisting customers with access needs and changing theatre layouts and displays to suit the upcoming events, as well as locking up the building at the end of the day.

House Attendants must always ensure the safety of the theatre audiences and be ready to evacuate where necessary. They also assist Ushers in monitoring customers’ behaviour during an event to prevent and deter disruption and dangerous occurrences.

The position would suit anyone who enjoys a social role, is confident yet sympathetic in dealing with difficult situations, and is passionate about delivering outstanding customer service with a smile. Theatre staff must have the ability to work well under pressure as well as a pro-active and outgoing manner.

Previous experience in a similar role is preferred but not essential as full training will be provided.

Internal Reading Borough Council employees must login via Employee Self Service to apply. If you have not yet been issued with your Employee Self Service account, or you have any queries, please email EmployeeSelfService@reading.gov.uk with details.

Click here for more details on how to apply online. Alternatively, call the Recruitment Team on 0118 937 2039 (24 hour answerphone) quoting the job reference number and the job title of the post you are interested in.

Please do not send a CV: for the purposes of equal opportunities, we can only accept Reading Borough Council application forms.

Closing date: 31 July 2015
Interviews: w/c 10 August 2015

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Directorate of Environment and Neighbourhood Services
The Hexagon, Reading

CASUAL HOSPITALITY STAFF

RG2 (SCP 11) £7.88 per hour (Successful candidates will normally start at the first point of the grade to which they are appointed)
Casual work including weekends and evenings
Ref: CUL0053
 
As part of Reading Arts and Venues, The Hexagon theatre is looking to recruit new members of casual staff in preparation for its busy season of events starting in September. A number of positions are being offered on a casual basis to compliment the current team of Hospitality staff that takes pride in looking after the safety and enjoyment of the thousands of theatre patrons who visit each year.

Hours: Mainly evenings (usually from 6.30pm onwards) and weekends, with occasional day shifts for matinees, children’s shows and Pantomime as determined by the programme of events.

Rotas are prepared 4 weeks in advance around the requirements of theatre events and the availability of casual employees.

Role: The position offers a range of duties such as bar and café work, selling programmes and merchandise, and preparing the theatre for upcoming events. Duties involve preparing and serving food and drinks, stock and cash handling, cleaning and organising areas after service and representing The Hexagon as part of the Front of House team when providing information and assistance to customers. Employees are required to be flexible when it comes to working at different sales points around the venue.

The position would suit anyone who enjoys a social role, has an eye for detail and is passionate about delivering outstanding customer service with a smile. With theatre work, timing and presentation are of the essence so all staff are must have the ability to work well under pressure as well as a pro-active and outgoing manner.

Previous experience in the Hospitality sector is preferred but not essential as full training will be provided.

Internal Reading Borough Council employees must login via Employee Self Service to apply. If you have not yet been issued with your Employee Self Service account, or you have any queries, please email EmployeeSelfService@reading.gov.uk with details.

Click here for more details on how to apply online. Alternatively, call the Recruitment Team on 0118 937 2039 (24 hour answerphone) quoting the job reference number and the job title of the post you are interested in.

Please do not send a CV: for the purposes of equal opportunities, we can only accept Reading Borough Council application forms.

Closing date: 31 July 2015
Interviews: w/c 10 August 2015

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